A damaged Telstra cable under Melbourne airport brought down the airline’s
telecommunications service provider, crippling its passenger check-in process
from lunchtime yesterday and forcing the cancellation of 48 flights.
Virgin spokeswoman Amanda Bolger says the airline found hotel accommodation
for several hundred passengers and handed out thousands of food vouchers.
She refused to comment on whether Virgin would be seeking compensation from
Telstra, saying the main focus was to get the remaining passengers to their
destinations around Australia.